Long Live The Empowered Consumer Viva La Customer Service! It’s the beginning of 2018 and from an internet standpoint, most customers think all is right in the world. With the development of shipping drones and next day postage, the average consumer is very pleased to...
The Best Practices for Excelling at Customer Service Consumers buy from people they like, people they can create a relationship with. It’s no longer enough to just provide customer satisfaction, you must create customer loyalty. Customer service is a vital part...
